Betty has been absolutely amazing! I first called only knowing we wanted a pool but having no idea what kind, size, options etc. Betty has been extremely patient as I have went back and forth trying to create the perfect backyard experience for my family! She has provided a ton of information and has always been prompt in getting back to me! Our pool is now installed and she has continued the same level of service helping us treat our pool for the winter! I highly Southern Pools and Spas for anyone that wants a quality product at a fair price with fantastic customer service!!