Reviews

Reviews

From 52 reviews
Carrie Smith
Carrie Smith

YES I recommend them!! Wonderful experience...super nice people! We love our spa😎🤗

via Facebook
Dakota Taylor
Dakota Taylor

This place is the best! Got my spa from them recently and couldn't be happier with it! The service is great love the water test and all the chemicals anyone could ever need! The delivery guys did great job. Cory and the guys helped us find …

read more
via Google
Taylor Begley
Taylor Begley

Always a pleasure to visit this fine establishment. Everyone is very friendly and knowledgeable on all things pool and spa. Highly recommend this store to anyone reading this that owns a pool or spa.

via Google
Ashley Nash
Ashley Nash

Love Southern Pools and Spas! We bought our pool from them a few years ago and just recently bought a hot tub! They offer great sales and service! I would highly recommend them and I wouldn't go anywhere else!

via Google
Katelyn Arnold
Katelyn Arnold

A+ store and staff. Great selection of hot tubs and wonderful service

via Google
Mike Melissa Boggs
Mike Melissa Boggs

The kingsport Southern Pools was great. easy to talk to and was prompt and did everything we needed. I will continue using them

via Facebook
Mike Melissa Boggs
Mike Melissa Boggs

The kingsport Southern Pools was great. easy to talk to and was prompt and did everything we needed. I will continue using them

via Facebook
Catina Clark
Catina Clark

If you're in the market for a pool or hot tub I definitely recommend Southern Pools and Spas. Very knowledgeable and friendly staff. I love my Caldera Martinique Hot Tub.

via Facebook
Grant Smiley
Grant Smiley

Great Spa, Corey took great care of me.

via Facebook
Jennifer Stewart
Jennifer Stewart

beyond excellent customer service. answered any and all questions. helped us pick the perfect spa for us. budget, size, features and color. set up was very professional. and again very helpful with my questions. I really can't say enough …

read more
via Facebook
Michael Johnson
Michael Johnson

Great service! Friendly staff.

via Facebook
Raymond Gilliland
Raymond Gilliland

We purchased our first hot tub from them and love it! They were very easy to deal with, very knowledgeable and helped us navigate through all our choices. We would highly recommend them for all your pool and spa needs!!!

via Facebook
Mary Stevens
Mary Stevens

Tyler and another gentleman (didn't catch his name) came out to fix my spa. They did a great job replacing a part and took the time to teach me about it. They were very professional and I would recommend these guys to anyone having …

read more
via Facebook
Lisa Wilson Seaborn
Lisa Wilson Seaborn

They have been great to us. We have both a hot tub and a pool. Both are saltwater. We loved our saltwater pool so much, we converted the hot tub to saltwater too.

Response from business owner

Thank you for the great review Lisa! Enjoy having you and John as customers!

via Facebook
Holly Atkins
Holly Atkins

Santa came early this year and our gift wouldn't fit down the chimney.. WHAT THE HECK OH WELL IT'S ON OUR DECK!!! For years I've always wanted a hot tub to soak my old bones and to try to help with my migraines and never thought it would be…

read more
via Facebook
Mandy Nelson Fisher
Mandy Nelson Fisher

awesome customer service, they treat you like family and go above and beyond for all of their customers. Can't beat their prices either!

via Facebook
Jane Morris
Jane Morris

Very helpful and knowledgeable! I knew nothing and they saved me my pool is perfect! Thank You!

via Facebook
Jason Lunsford
Jason Lunsford

Cory and the crew are always there to help! As a first-year owner of an in-ground pool, they have gone out of their way to help me understand the basics and make sure I have everything I need!

Response from business owner

Thanks for the review Jason! Glad to have you as a customer!

via Facebook
Melissa Carrico
Melissa Carrico

Awesome service. Awesome salesmanship. Awesome product. Definitely recommend this family owned and family oriented business.

Response from business owner

Thanks for the awesome review Melissa! You guys enjoy that new Caldera Geneva!

via Facebook
Kay Francisco Arnold
Kay Francisco Arnold

The service and products at Southern Pools & Spa are very good and the staff is always eager to help with any problem or product needed by the customer.

Response from business owner

Thanks Kay! We are so glad to have you as a friend and as a customer!

via Facebook
Angie Walkup
Angie Walkup

Great service and products. This was our second time using them and everything went great.

Response from business owner

Thanks for the review! Enjoy the new pool! 💧

via Facebook
Lauren Johnson
Lauren Johnson

Amazing staff! Best pool place around! They go above and beyond to make sure that their customers are happy! We won’t ever use a different pool company again!

via Facebook
Cortney Jessee
Cortney Jessee

I am so happy you guys are in Kingsport! Delena and the crew in the Kingsport store are great. I highly recommend them for all your pool and spa needs!

via Facebook
Kiley Thompson Farmer
Kiley Thompson Farmer

Both locations are very helpful, very knowledgeable, and always kind!! We wouldn’t go anywhere else!! Thanks again for making my dream come true!!

via Facebook
Ladeana Cochran
Ladeana Cochran

AMAZING STAFF Kingsport location!! Super friendly and knowledgeable. They have helped us with literally every step with our pool.

via Facebook
Christy Mullins
Christy Mullins

just awesome people to work with.. Trustworthy. They never push to sell you things, very helpful and knowledgable

Response from business owner

Thank you for the kind words CHristy! We are glad you are a customer!

via Facebook
Angela Fleming Smith
Angela Fleming Smith

Great place for everything to do with pools, always helpful. If you have a problem they have what you need.

via Facebook
Alice Stewart
Alice Stewart

3 stars. Sales guy was very helpful. Their electrician did an excellent job. Delivery guys did an excellent job in getting the spa to where we wanted. The only downfall was the service after delivery. No one tested our water at all. No one…

read more
via Facebook
Getta Mutter Evans
Getta Mutter Evans

5 Stars

Since coming to Southern pools and Spas I have saved so much money and my pool always looks great. They are always there with a solution and they are always there to offer advise on the best way to take care of problems. The staff…

read more
Response from business owner

Thats good to hear! Thank you for the kind review!

via Facebook
Becky Greer
Becky Greer

Very very very helpful and friendly service

Response from business owner

Thank you! We are glad to have you as a customer!

via Facebook
Logan Riendeau
Logan Riendeau

Great service, products and people. Highly recommend!

via Facebook
Terry Arnold
Terry Arnold

Favorite pool store! Staff is knowledgeable and friendly. 👍

via Facebook
Sheri Thompson Kestner
Sheri Thompson Kestner

Very friendly, helpful and knowledgeable!

via Facebook
Charles Odle
Charles Odle

Fantastic service, friendly faces and wonderful prices! Highly recommended

via Facebook
Tony Hamilton
Tony Hamilton

Great company, excellent work, best prices in the area and friendly staff

via Facebook
Brandon Robertson
Brandon Robertson

Friendly, helpful, and trustworthy guys. Highly recommended.

via Facebook
Ken Heath
Ken Heath

Best prices in the region! Plus great service and fine folks to deal with! I’m loving my Southern Caldera Tahiti!

via Facebook
Tammy Archer
Tammy Archer

great place great products and great staff I recommend everyone go visit there store atleast once

via Facebook
Harold Massey
Harold Massey

They have gone over the top to make sure we have been happy with our spa. Always helpful with questions about products.

via Facebook
Deborah Lee
Deborah Lee

Everyone has been great that we have dealt with! Josh and Cory have been there every step of the way throughout our planning and ordering of our Radiant pool. I wouldn’t have been able to plan and subcontract the projects out without them!!

Response from business owner

Thank you for the review! We cant wait to see how your entire backyard turns out 😀

via Facebook
Mitzi Flanery
Mitzi Flanery

Such good people

via Facebook
Tim Jackson
Tim Jackson

Bought our pool from southern and they are good people to work with.

via Facebook
Jarrod Powers
Jarrod Powers

I’ve dealt with Southern Pools and Spas for the past two years. Had a spa already installed at the house my wife and I bought that I personally thought was toast. It had been neglected for many years before I purchased the home. After a …

read more
Response from business owner

Thanks for the kind words Jarrod! We are grateful to have you as a customer!

via Facebook
Kirsten Reed
Kirsten Reed

Great and friendly service! Always willing to help and answer your questions! I would recommend them to anyone for your pool/spa needs!

Response from business owner

Thanks for the kind words Kirsten! Hope you all are enjoying your pool!

via Facebook
Lee Davis
Lee Davis

Had to stop by and get water tested and chemicals. As always great service and friendly staff. Can't beat Corey and the guys.

via Facebook
Lynn Hill Redman
Lynn Hill Redman

The very best place for all your pool needs! They are all always helpful and friendly! you won't be sorry you gave them your business! Great folks you can trust!

via Facebook
Mark Street
Mark Street

Excellent. Great to work with.

via Facebook
Kayla Mullins
Kayla Mullins

Wonderful service and great to work with!!!

via Facebook
Joy Purcell
Joy Purcell

We had a horrible experience last year at another pool and spa sales in Johnson City. We came to Southern Pools and Spas and was treated like we mattered and got instant response we bought our radient pool from Cory and are so happy with …

read more
via Facebook
Melissa A. Reardon
Melissa A. Reardon

Southern Pool staff are awesome! Offered super support through the pool ownership process.

Response from business owner

Thank you for the review and thank you for being a customer!

via Facebook
Cyndi Wright Linkous
Cyndi Wright Linkous

Purchased a 24 foot pool and they were very nice and helpful!!!!! Would recommend this company to anyone!!!!

Response from business owner

Thank you for the review and for purchasing your pool from us! We appreciate your business.

via Facebook
Chris DeBusk
Chris DeBusk

Cory and crew goes above and beyond to take care of all your pool needs!!

Response from business owner

Thanks for the review! We hope you guys enjoy your pool this season.

via Facebook

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From 52 reviews
Carrie Smith
Carrie Smith

YES I recommend them!! Wonderful experience...super nice people! We love our spa😎🤗

via Facebook
Dakota Taylor
Dakota Taylor

This place is the best! Got my spa from them recently and couldn't be happier with it! The service is great love the water test and all the chemicals anyone could ever need! The delivery guys did great job. Cory and the guys helped us find …

read more
via Google
Taylor Begley
Taylor Begley

Always a pleasure to visit this fine establishment. Everyone is very friendly and knowledgeable on all things pool and spa. Highly recommend this store to anyone reading this that owns a pool or spa.

via Google
Ashley Nash
Ashley Nash

Love Southern Pools and Spas! We bought our pool from them a few years ago and just recently bought a hot tub! They offer great sales and service! I would highly recommend them and I wouldn't go anywhere else!

via Google
Katelyn Arnold
Katelyn Arnold

A+ store and staff. Great selection of hot tubs and wonderful service

via Google
Mike Melissa Boggs
Mike Melissa Boggs

The kingsport Southern Pools was great. easy to talk to and was prompt and did everything we needed. I will continue using them

via Facebook
Mike Melissa Boggs
Mike Melissa Boggs

The kingsport Southern Pools was great. easy to talk to and was prompt and did everything we needed. I will continue using them

via Facebook
Catina Clark
Catina Clark

If you're in the market for a pool or hot tub I definitely recommend Southern Pools and Spas. Very knowledgeable and friendly staff. I love my Caldera Martinique Hot Tub.

via Facebook
Grant Smiley
Grant Smiley

Great Spa, Corey took great care of me.

via Facebook
Jennifer Stewart
Jennifer Stewart

beyond excellent customer service. answered any and all questions. helped us pick the perfect spa for us. budget, size, features and color. set up was very professional. and again very helpful with my questions. I really can't say enough …

read more
via Facebook
Michael Johnson
Michael Johnson

Great service! Friendly staff.

via Facebook
Raymond Gilliland
Raymond Gilliland

We purchased our first hot tub from them and love it! They were very easy to deal with, very knowledgeable and helped us navigate through all our choices. We would highly recommend them for all your pool and spa needs!!!

via Facebook
Mary Stevens
Mary Stevens

Tyler and another gentleman (didn't catch his name) came out to fix my spa. They did a great job replacing a part and took the time to teach me about it. They were very professional and I would recommend these guys to anyone having …

read more
via Facebook
Lisa Wilson Seaborn
Lisa Wilson Seaborn

They have been great to us. We have both a hot tub and a pool. Both are saltwater. We loved our saltwater pool so much, we converted the hot tub to saltwater too.

Response from business owner

Thank you for the great review Lisa! Enjoy having you and John as customers!

via Facebook
Holly Atkins
Holly Atkins

Santa came early this year and our gift wouldn't fit down the chimney.. WHAT THE HECK OH WELL IT'S ON OUR DECK!!! For years I've always wanted a hot tub to soak my old bones and to try to help with my migraines and never thought it would be…

read more
via Facebook
Mandy Nelson Fisher
Mandy Nelson Fisher

awesome customer service, they treat you like family and go above and beyond for all of their customers. Can't beat their prices either!

via Facebook
Jane Morris
Jane Morris

Very helpful and knowledgeable! I knew nothing and they saved me my pool is perfect! Thank You!

via Facebook
Jason Lunsford
Jason Lunsford

Cory and the crew are always there to help! As a first-year owner of an in-ground pool, they have gone out of their way to help me understand the basics and make sure I have everything I need!

Response from business owner

Thanks for the review Jason! Glad to have you as a customer!

via Facebook
Melissa Carrico
Melissa Carrico

Awesome service. Awesome salesmanship. Awesome product. Definitely recommend this family owned and family oriented business.

Response from business owner

Thanks for the awesome review Melissa! You guys enjoy that new Caldera Geneva!

via Facebook
Kay Francisco Arnold
Kay Francisco Arnold

The service and products at Southern Pools & Spa are very good and the staff is always eager to help with any problem or product needed by the customer.

Response from business owner

Thanks Kay! We are so glad to have you as a friend and as a customer!

via Facebook
Angie Walkup
Angie Walkup

Great service and products. This was our second time using them and everything went great.

Response from business owner

Thanks for the review! Enjoy the new pool! 💧

via Facebook
Lauren Johnson
Lauren Johnson

Amazing staff! Best pool place around! They go above and beyond to make sure that their customers are happy! We won’t ever use a different pool company again!

via Facebook
Cortney Jessee
Cortney Jessee

I am so happy you guys are in Kingsport! Delena and the crew in the Kingsport store are great. I highly recommend them for all your pool and spa needs!

via Facebook
Kiley Thompson Farmer
Kiley Thompson Farmer

Both locations are very helpful, very knowledgeable, and always kind!! We wouldn’t go anywhere else!! Thanks again for making my dream come true!!

via Facebook
Ladeana Cochran
Ladeana Cochran

AMAZING STAFF Kingsport location!! Super friendly and knowledgeable. They have helped us with literally every step with our pool.

via Facebook
Christy Mullins
Christy Mullins

just awesome people to work with.. Trustworthy. They never push to sell you things, very helpful and knowledgable

Response from business owner

Thank you for the kind words CHristy! We are glad you are a customer!

via Facebook
Angela Fleming Smith
Angela Fleming Smith

Great place for everything to do with pools, always helpful. If you have a problem they have what you need.

via Facebook
Alice Stewart
Alice Stewart

3 stars. Sales guy was very helpful. Their electrician did an excellent job. Delivery guys did an excellent job in getting the spa to where we wanted. The only downfall was the service after delivery. No one tested our water at all. No one…

read more
via Facebook
Getta Mutter Evans
Getta Mutter Evans

5 Stars

Since coming to Southern pools and Spas I have saved so much money and my pool always looks great. They are always there with a solution and they are always there to offer advise on the best way to take care of problems. The staff…

read more
Response from business owner

Thats good to hear! Thank you for the kind review!

via Facebook
Becky Greer
Becky Greer

Very very very helpful and friendly service

Response from business owner

Thank you! We are glad to have you as a customer!

via Facebook
Logan Riendeau
Logan Riendeau

Great service, products and people. Highly recommend!

via Facebook
Terry Arnold
Terry Arnold

Favorite pool store! Staff is knowledgeable and friendly. 👍

via Facebook
Sheri Thompson Kestner
Sheri Thompson Kestner

Very friendly, helpful and knowledgeable!

via Facebook
Charles Odle
Charles Odle

Fantastic service, friendly faces and wonderful prices! Highly recommended

via Facebook
Tony Hamilton
Tony Hamilton

Great company, excellent work, best prices in the area and friendly staff

via Facebook
Brandon Robertson
Brandon Robertson

Friendly, helpful, and trustworthy guys. Highly recommended.

via Facebook
Ken Heath
Ken Heath

Best prices in the region! Plus great service and fine folks to deal with! I’m loving my Southern Caldera Tahiti!

via Facebook
Tammy Archer
Tammy Archer

great place great products and great staff I recommend everyone go visit there store atleast once

via Facebook
Harold Massey
Harold Massey

They have gone over the top to make sure we have been happy with our spa. Always helpful with questions about products.

via Facebook
Deborah Lee
Deborah Lee

Everyone has been great that we have dealt with! Josh and Cory have been there every step of the way throughout our planning and ordering of our Radiant pool. I wouldn’t have been able to plan and subcontract the projects out without them!!

Response from business owner

Thank you for the review! We cant wait to see how your entire backyard turns out 😀

via Facebook
Mitzi Flanery
Mitzi Flanery

Such good people

via Facebook
Tim Jackson
Tim Jackson

Bought our pool from southern and they are good people to work with.

via Facebook
Jarrod Powers
Jarrod Powers

I’ve dealt with Southern Pools and Spas for the past two years. Had a spa already installed at the house my wife and I bought that I personally thought was toast. It had been neglected for many years before I purchased the home. After a …

read more
Response from business owner

Thanks for the kind words Jarrod! We are grateful to have you as a customer!

via Facebook
Kirsten Reed
Kirsten Reed

Great and friendly service! Always willing to help and answer your questions! I would recommend them to anyone for your pool/spa needs!

Response from business owner

Thanks for the kind words Kirsten! Hope you all are enjoying your pool!

via Facebook
Lee Davis
Lee Davis

Had to stop by and get water tested and chemicals. As always great service and friendly staff. Can't beat Corey and the guys.

via Facebook
Lynn Hill Redman
Lynn Hill Redman

The very best place for all your pool needs! They are all always helpful and friendly! you won't be sorry you gave them your business! Great folks you can trust!

via Facebook
Mark Street
Mark Street

Excellent. Great to work with.

via Facebook
Kayla Mullins
Kayla Mullins

Wonderful service and great to work with!!!

via Facebook
Joy Purcell
Joy Purcell

We had a horrible experience last year at another pool and spa sales in Johnson City. We came to Southern Pools and Spas and was treated like we mattered and got instant response we bought our radient pool from Cory and are so happy with …

read more
via Facebook
Melissa A. Reardon
Melissa A. Reardon

Southern Pool staff are awesome! Offered super support through the pool ownership process.

Response from business owner

Thank you for the review and thank you for being a customer!

via Facebook
Cyndi Wright Linkous
Cyndi Wright Linkous

Purchased a 24 foot pool and they were very nice and helpful!!!!! Would recommend this company to anyone!!!!

Response from business owner

Thank you for the review and for purchasing your pool from us! We appreciate your business.

via Facebook
Chris DeBusk
Chris DeBusk

Cory and crew goes above and beyond to take care of all your pool needs!!

Response from business owner

Thanks for the review! We hope you guys enjoy your pool this season.

via Facebook