The staff has worked with me to fix water quality issues in my hot tub, even though I did not purchase the spa from them. The free water testing and advice on chemical use gives me peace of mind that I am doing the right thing to protect my investment.

My husband bought me a hot tub for our anniversary / my birthday and the whole experience was great! The employees were friendly and helpful in picking out the perfect spa for us. Delivery and set up was a breeze! Highly recommend Southern pools and Spas!!!!

I’ve been a hot tubber for a year. The team at SP&S has been wonderful to help me navigate learning about my tub and its upkeep. Thanks to Kendra and Caleb for their friendly and excellent assistance when I dropped by the store today!

I highly recommend Southern Pool and Spa, Bristol, Va. I have purchased two Caldera hot tubs and very satisfied with both. The only reason I got the second one was we wanted a larger hot tub. Betty and entire team answer any questions and are knowledgeable about the product they sell. The delivery guys were very professional and worked quickly to get the job completed.

Kendra and the whole staff at Southern Pool & Spa have always been so helpful for every little thing when it comes to our hot tub! Also they delivered it to my covered deck carefully and PERFECTLY! I highly recommend working with this local family-owned business.

Dawn and Kendra were very friendly and helpful helping with my chemical needs for our new spa. Extra shout out to Cory for coming by after hours to ensure proper installation was completed on our new tub. They truly care about their customers.

A great place to buy a spa, not just price but setup. They do it all. That’s important. Most deliver and leave then you have to hire an electrician to finish the installation, the guys that delivered the spa and took old one away were super nice and knowledgeable.